https://ticksy.com/

The portal, Ticksy, is a customer support platform designed to streamline the ticketing process for both support agents and customers. It offers a range of features including private and public tickets, Envato and other integrations, a knowledgebase, company branding, live and email notifications, and time-saving features. Private tickets enable agents to communicate with customers privately, while public tickets allow for community engagement and support from other users. Integrations with Envato and other platforms enable easy purchase verification for customers. A knowledgebase feature allows for the creation and organization of articles, and company branding ensures a seamless customer experience with customizable subdomains, logos, and colors. Live and email notifications keep agents informed of new tickets and replies, and time-saving features ensure quick access to important functions. The platform is available in multiple languages to accommodate diverse user bases.